Insurance Hub
Horizon Treatment Services works with major health plans, county programs, and self-pay. Accepted coverage varies by program. No online check needed: contact us or call the program you need, and staff will talk through your coverage on the phone.
Aetna, Blue Cross, Blue Shield, Cigna & more
DHCS-licensed programs
40+ years of Bay Area roots
LGBTQ+ affirming care
If this is an emergency, call 911. For suicidal thoughts, call or text 988.
Commercial plans, county programs, and self-pay, depending on the program.
Staff ask about your coverage during the phone screening.
Some take walk-ins or direct calls; others need a county referral.
Cronin House and Palm Avenue Detox accept most major plans; Cherry Hill Detox accepts Kaiser. No insurance? Call anyway.
One call to (510) 582-2100 routes you to the right level of care.
Yes. Cronin House and Palm Avenue Detox accept Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, and United Healthcare, and Cherry Hill Detox accepts Kaiser Permanente. Many programs are also funded through county behavioral health partners, and self-pay is accepted at every Horizon program. See the full list by program below. No coverage? Call anyway: staff will review your options.
Several Horizon programs are funded through county behavioral health systems, including Alameda, San Mateo, Santa Clara, and Butte counties. Eligible residents, including Medi-Cal members, can often get care at low or no cost.
Not sure what you qualify for? Call your county access line below, or call us and we’ll help you sort it out.
Each program runs its own screening. You can also browse every Horizon program by location.
| Insurance or payer | Horizon programs |
|---|---|
| Health plans | |
| Aetna | Cronin House, Palm Avenue Detox |
| Anthem Blue Cross | Cronin House, Palm Avenue Detox |
| Blue Shield | Cronin House, Palm Avenue Detox |
| Cigna | Cronin House, Palm Avenue Detox |
| Health Net | Cronin House, Palm Avenue Detox |
| Kaiser Permanente | Cherry Hill Detox |
| Partnership HealthPlan of California | Butte County Sobering Center |
| Sutter Health | Cronin House, Palm Avenue Detox |
| United Healthcare | Cronin House, Palm Avenue Detox |
| County and public programs | |
| Alameda County | Cherry Hill Detox, Cherry Hill Sobering, Cronin House, Project Eden Adult Outpatient, Project Eden Youth Outpatient & Prevention Services, Diversion Triage Center |
| Butte County | Butte County Sobering Center |
| City of Albuquerque | Gateway Medical Sobering Center |
| Contra Costa County | Cherry Hill Detox |
| San Francisco County | Palm Avenue Detox |
| San Mateo County | Palm Avenue Detox |
| Santa Clara County | Mission Street Recovery Station |
| Santa Cruz County | Cronin House |
| Social Services | Cherry Hill Detox, Cronin House |
| Court and justice programs | |
| AB 109 | Cherry Hill Detox, Cronin House |
| Drug Court | Cherry Hill Detox, Cronin House, Palm Avenue Detox |
| Other ways to pay | |
| TARP | Cronin House, Palm Avenue Detox |
| Self-pay | All programs |
Coverage depends on your plan, eligibility, and clinical needs. Call the program to confirm your benefits before you start.
San Leandro, Alameda County. Sobering (23 hours or less) and clinically managed detox.
How to start: Call the program or CenterPoint, (844) 682-7215. Walk-ins accepted for sobering.
Coverage: Detox accepts Kaiser Permanente, Alameda and Contra Costa County programs, AB 109, Drug Court, and Social Services. Sobering is funded through Alameda County. Self-pay accepted.
San Mateo. Clinically managed detox.
How to start: Call for a phone screening, or the county ACCESS line, (800) 686-0101.
Coverage: Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, United Healthcare, San Mateo and San Francisco County programs, Drug Court, and TARP. Self-pay accepted. Call to confirm your plan.
San Jose, Santa Clara County. Sobering and triage.
How to start: Referral from an approved Santa Clara County provider.
Coverage: Santa Clara County. Self-pay accepted.
Chico. Sobering.
How to start: Call or walk in.
Coverage: Butte County and Partnership HealthPlan of California. Self-pay accepted.
Hayward. Co-ed adult residential substance use treatment.
How to start: Call Cronin House. Alameda County-funded clients may also need a CenterPoint referral.
Coverage: Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, United Healthcare, Alameda and Santa Cruz County programs, AB 109, Drug Court, Social Services, and TARP. Self-pay accepted. Call to confirm your plan.
Pleasanton. Adult outpatient counseling.
How to start: Call for a phone screening and intake. Court-ordered clients welcome.
Coverage: Alameda County. Self-pay accepted.
Hayward and Alameda County communities. Youth outpatient and prevention.
How to start: Call the program. No school or court referral needed.
Coverage: Alameda County; prevention free; outpatient on a sliding scale.
Pleasanton. Short-term diversion for adults 18+ in a mild to moderate crisis.
How to start: Referral from law enforcement, crisis teams, or community programs.
Coverage: Alameda County. Ask the referring agency for details.
Albuquerque, NM. Medical sobering, up to 24 hours.
How to start: Referrals 24/7 from EDs, EMS, law enforcement, hospitals, community partners, and family.
Coverage: City of Albuquerque. Self-pay accepted.
Program details coming soon.
A phone screening answers that, not a web page. Use these as a starting point.
A safe place to get through intoxication, for a day or less.
Where: Cherry Hill, Mission Street, Butte County, Gateway (NM)
Support getting safely through withdrawal.
Where: Cherry Hill, Palm Avenue
Structured, 24/7 support to build recovery skills.
Where: Cronin House (co-ed)
Counseling while you live at home.
Where: Project Eden Adult Outpatient
Help for a teen or young adult.
Where: Project Eden Youth Outpatient & Prevention Services
An alternative to jail for an adult in crisis.
Where: Diversion Triage Center
Many people with a substance use disorder also live with a mental health condition, according to SAMHSA.
Ask each program what’s available.
Getting started takes one call. Here is what typically happens.
Not sure where to start? We'll help you choose.
Staff ask about substance use, health, goals, and your insurance or coverage.
If detox comes first, or you need a county referral, staff explain the step.
Staff walk you through the program and your plan.
Have ready, if you have it: your insurance card or member number, your county, and a phone number where we can reach you. Missing something? Call anyway.
Cronin House and Palm Avenue Detox accept Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, and United Healthcare. Cherry Hill Detox accepts Kaiser Permanente. Call to confirm your plan and benefits.
Call anyway. Self-pay is accepted at every Horizon program, and your county's behavioral health access line can tell you whether you may qualify for county-funded treatment.
County-funded treatment is arranged through your own county, so contact your county's access line. Commercial insurance and self-pay may still be options; call us to check.
Some programs need a county referral. Your county line can screen you and refer eligible residents to county-funded substance use treatment.
CenterPoint
ACCESS line
Behavioral Health Call Center
Behavioral Health Access Line
You can call a program on someone’s behalf. Each program sets its own referral route.
Serving Bay Area communities since 1976, in close partnership with county behavioral health systems.
CARF 3-Year Accreditation. California treatment programs are DHCS-licensed, with license numbers listed on their program pages.
Sobering, detox, residential, outpatient, youth prevention, and diversion in one organization.
Services regardless of race, gender, class, or sexual orientation. Bilingual English/Español. LGBTQ+ affirming.
Horizon works with Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, and United Healthcare at Cronin House and Palm Avenue Detox, and Cherry Hill Detox accepts Kaiser Permanente. Programs are also funded through county partners, court and justice programs, and self-pay. Coverage varies by program, so check the table above or call the program.
No. There’s nothing to check online first. Staff ask about coverage during the phone screening, so call even if your insurance card isn’t nearby.
It depends on your coverage. With a health plan, costs depend on your plan’s benefits. County-funded care may be available at low or no cost for eligible residents. Youth prevention services are free, and youth outpatient uses a sliding scale. Self-pay is accepted at every program. Ask the program when you call.
Cronin House and Palm Avenue Detox accept Aetna, Anthem Blue Cross, Blue Shield, Cigna, Health Net, Sutter Health, and United Healthcare, and Cherry Hill Detox accepts Kaiser Permanente. Call to confirm your plan and benefits. No insurance? Self-pay is accepted at every program, and your county access line can check whether you qualify for county-funded care.
It depends. Cherry Hill and Butte County accept walk-ins for sobering, Project Eden takes calls directly, and Mission Street needs a Santa Clara County provider referral. Alameda County-funded clients may need a CenterPoint referral for residential care.
Availability varies by program: Cherry Hill offers on-site MAT prescribing through a nurse practitioner, Cronin House supports MAT under its IMS certification, and Palm Avenue can prescribe withdrawal medications by telehealth. Ask the program you’re calling about MAT and your coverage.
Yes. Family members, caseworkers, and partner agencies can call a program on someone’s behalf, and staff will explain the next step.
Not right now. Chrysalis in Oakland is closed for renovation, with a new facility scheduled for 2027. Women’s residential care is available now at Cronin House in Hayward.
You don’t have to sort out coverage on your own. Call the program you need or our main line, and we’ll help you find the right next step. There is no judgment here.
Mailing address (not a program location): Horizon Treatment Services, P.O. Box 4217, Hayward, CA 94540 | contact@hsimail.org
This page is for general information and doesn’t replace professional medical advice, diagnosis, or treatment. Coverage depends on your eligibility, county, and clinical needs. If you’re in crisis, call 911 or call or text 988.
